Hzyz Terms and Conditions – Read the Complete Terms of Use

By using the hzyz website and mobile application ("Platform"), you are deemed to have accepted all of the following Terms and Conditions. If you do not agree with these terms, please refrain from using our Platform.

Hzyz ("we", "us") is an online gaming and entertainment platform serving users in Bangladesh. These Terms and Conditions are written in English so that all members can understand them with ease.

• These Terms and Conditions are effective in both English and Bengali. In the event of any conflict, the English version shall prevail.
• All hzyz services are intended for personal entertainment purposes only.
• Gaming for commercial purposes or on behalf of another person is strictly prohibited.
• Hzyz reserves the right to modify, suspend, or discontinue any service at any time.

There are a few key eligibility requirements to become a member at hzyz. We are committed to keeping our platform safe and compliant at all times.

• You must provide your correct name, mobile number, and details during registration.
• Each person may open only one account.
• Accounts are for personal use only — sharing your account with another person is not permitted.
• KYC (identity verification) must be completed before making large withdrawals.

• Opening multiple accounts is strictly prohibited.
• Registering an account using another person's identity is not permitted.
• Registering with false or incorrect information will result in account cancellation.

Deposits at hzyz can be made via bKash, Nagad, Rocket, Upay, and cryptocurrency. Please keep the following rules in mind before making a deposit.

• Minimum deposit: BDT 100 via bKash & Nagad, BDT 200 via Rocket.
• Maximum daily deposit: BDT 50,000 for standard members.
• Always save your transaction ID after making a deposit.
• Hzyz will never ask for your bKash PIN or account password.
• Always double-check the payment number before sending — hzyz is not responsible for funds sent to an incorrect number.
• Network fees apply to cryptocurrency deposits.

Withdrawing your winnings at hzyz is a simple and fast process. However, certain conditions must be met.

• Minimum withdrawal: BDT 500.
• Withdrawals can only be made to the mobile number registered on your account.
• The required wagering conditions must be fulfilled before withdrawing any bonus balance.
• Daily withdrawal limit: BDT 30,000 for standard members.
• VIP members enjoy higher withdrawal limits — contact Support for details.
• Hzyz reserves the right to suspend withdrawals if suspicious activity is detected.

Hzyz offers a variety of bonus promotions — including a Welcome Bonus, Reload Bonus, Cashback, and VIP rewards. Each bonus is subject to specific terms and conditions.

• The Welcome Bonus is available once only, on your first deposit.
• Only one bonus may be active at a time; another bonus cannot be claimed while one is already in use.
• Bonus wagering is generally 20x to 35x — check the specific bonus page for details.
• Not all games contribute equally to wagering requirements — slots count at 100%, table games at 10–30%.
• If the wagering requirements are not met within 30 days of claiming a bonus, the bonus will be forfeited.
• Hzyz reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to fraudulently obtain bonuses will result in account closure.

All games on hzyz are developed by internationally accredited software providers and operate using a certified Random Number Generator (RNG).

• The outcome of every game is completely fair and irreversible.
• The Return to Player (RTP) percentage is disclosed for every game.
• Live Casino games are powered by real-time video streaming.
• If a technical issue occurs during a game, hzyz will offer the player an opportunity to replay.

• Attempting to hack or manipulate the gaming software is strictly prohibited.
• Using bots or automated software for gaming is strictly prohibited.
• Collusion or group cheating of any kind is strictly prohibited.

For Sports Betting, bets are settled once the official result of the event has been announced. If an event is cancelled, the stake will be refunded.

The following activities are strictly prohibited on the hzyz platform. Any violation of these rules will result in permanent account closure.

• Using the platform for money laundering or any illegal financial activity.
• Opening multiple accounts to claim bonus benefits.
• Using another person's account or buying and selling accounts.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Threatening or harassing hzyz staff or the Support team.
• Facilitating or assisting minors in gaming activities.
• Using the hzyz brand or logo without prior authorisation.
• Attempting to pass KYC using false identities or forged documents.

Hzyz reserves the right to suspend or close any account at any time and for any reason. Accounts may be terminated under the following circumstances.

• If any part of the Terms & Conditions is violated.
• If an account was created with false or misleading information.
• If the account has been inactive for an extended period (18 months).
• Failure to complete KYC Verification.
• At the member's own request.

Before closing an account, hzyz will make reasonable efforts to notify the member via email or live chat. Any valid balance (excluding bonuses) will be refunded provided the closure is not due to a breach of the rules.

Gaming at hzyz is about entertainment — that is our core belief. We want every member to enjoy gaming in a healthy and responsible way.

• Set your own daily, weekly, and monthly deposit limits.
• You may voluntarily suspend your account for 30, 60, or 90 days.
• Self-exclusion is available through our 24/7 support.
• Enable the Reality Check feature — the game will remind you at set intervals.

For more details, visit our Responsible Gambling View page.

Hzyz takes the protection of your personal information extremely seriously. Details provided at registration are used solely for account management and legal compliance purposes.

• Your personal data is never sold to any third-party marketing organisations.
• Information may be disclosed to authorities when required by law.
• All data is encrypted and stored using 256-bit SSL.
• Even after account closure, data may be retained for up to 5 years as required by law.

For more details, visit our Privacy Policy View page.

Hzyz reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or a platform notification.

• The date of any changes will be displayed at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, please request account closure.

If you have any questions about these Terms and Conditions or need clarification on any point, please contact our Support team. Our support team is available 24 hours a day, 7 days a week.

For more information, visit our FAQ Page View or About Us Read.