Your privacy is our greatest responsibility at hzyz. What data we collect, why we collect it, and how we protect it — everything is explained clearly here.
Six Core Pillars of Data Protection at hzyz
All your data is stored with 256-bit SSL encryption — the same level of security used by international banks.
Hzyz never sells or shares your personal information with third-party marketing agencies.
Your explicit consent is obtained before any data is collected, and you may withdraw that consent at any time.
Only the information necessary to provide our services is collected. No additional data is requested.
You may request deletion of your data at any time. Your request will be honored unless we are legally required to retain it.
Hzyz's data security is regularly verified through third-party audits.
This Privacy Policy ("Policy") applies to the hzyz website and mobile application. hzyz ("we", "our") places the highest priority on protecting your personal data. This Policy clearly explains what information is collected, why it is collected, how long it is retained, and what rights you have.
By using the hzyz platform, you are considered to have accepted this Privacy Policy. We've written everything in plain, simple language so it's easy to understand. If you have any questions, feel free to reach out to our support team.
Hzyz collects only the information needed to deliver our services. No excessive or irrelevant data is requested. The three categories of data we collect are outlined below.
| Type of Information | What Data | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, mobile number | Account Creation & Age Verification |
| Transaction Information | Deposit/withdrawal history, amounts | Payment Processing & Record Keeping |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Game history, betting records, wins & losses | Ensuring Responsible Gaming |
| KYC documents | National ID (NID), Passport | Identity verification for large withdrawals |
| Contact Information | Support Chat History | Service Quality Improvement |
Hzyz uses your information solely for specific and legitimate purposes. Each purpose is clearly outlined below.
Hzyz may share your information with third parties only in three limited circumstances. Your data is never shared for commercial purposes.
Hzyz uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
Hzyz does not retain data beyond what is necessary. Information is automatically deleted or anonymized after a defined period.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC documentation | Up to 5 years after account closure | Proof of Identity Verification |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Support Chat Log | 1 Year | Service Quality Improvement |
| Device & login logs | 6 Months | Security Monitoring |
Hzyz believes you should have full control over your own data. That's why we provide you with the following rights.
You may request to see what information we hold about you. We will respond within 30 days.
If any of your information is incorrect, you can request a correction — or update it yourself directly from Profile Settings.
You may request deletion of your data after account closure — this will be honored unless we are legally required to retain it.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a machine-readable format.
You may withdraw your consent to optional data processing at any time.
Hzyz is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Date of birth is verified during registration.
If you believe a minor is using hzyz, please contact us immediately. We take this matter very seriously.
Hzyz follows industry-leading technology and processes to protect your information. Our security layers are detailed below.
In the unlikely event of a data breach, hzyz will notify all affected members within 72 hours and take immediate steps to resolve the issue.
Hzyz may update this Privacy Policy from time to time, due to changes in law, technology, or service improvements.
For any privacy-related questions, requests, or concerns, please reach out to us. Our dedicated Privacy Team is ready to respond to all your enquiries.
For more details, visit our Terms & Conditions and Responsible Gaming Also read this page.
We believe in actions, not just words
Your data will never be sold, for any reason, under any circumstances — that is our unwavering commitment.
Bank-grade 256-bit SSL — every data point you share is fully protected.
Operated in compliance with GDPR and Bangladesh's data protection guidelines.
We have nothing to hide — what we do and why we do it is all laid out openly.
We do not retain your data beyond what is necessary. All information is automatically deleted once the designated retention period has passed.
Only the information that is truly needed is collected — nothing more is ever asked for.
No optional data is collected without your consent. You may withdraw it at any time.
Speak directly with our team for any privacy-related questions.